Support

Email [email protected]; a person reads every message, and you'll hear back within a few business days.

How do I self-host?

Install the two tools with pip, pipx, or uv; they install cleanly side by side (pip install bourdon positif-ai), each under its own package namespace. The Positif and Bourdon sites carry the full guides.

Prefer containers? Official images are on Docker Hub (getbourdon/bourdon, getpositif/positif). A minimal two-service stack:

services:
  bourdon:
    image: getbourdon/bourdon:0.12.5
    environment:
      BOURDON_PEER_TOKEN_SERVER: ${BOURDON_PEER_TOKEN:?openssl rand -hex 32}
    ports: ["127.0.0.1:7500:7500"]
    volumes: [bourdon-data:/data]
  positif:
    image: getpositif/positif:0.4.0
    ports: ["127.0.0.1:7600:7600"]
    volumes: [positif-data:/data]
    depends_on: [bourdon]
volumes: { bourdon-data: {}, positif-data: {} }

The token is required; the memory server refuses an unauthenticated non-loopback bind, and the stack refuses to start without it.

Is my data private?

The self-hosted tools run on your network; your agent traffic never transits Prestant. This website itself collects almost nothing; the specifics, including what the waitlist form stores and what the assistant does with your questions, are in the Privacy Policy.

When do the hosted tiers open?

With the founding cohort. Join the list on the front page and we'll confirm your seat by email; founding seats carry 40% off, locked, in exchange for being a public reference.

Can I trust the assistant's answers?

Ask Prestant is helpful but not infallible; treat its answers as orientation, not gospel. Anything load-bearing, confirm against the docs or ask us directly.

How do I get my data deleted?

The whole process is on Delete my data: one email, honored within 30 days. Waitlist records also expire on their own after 12 months.

Something on the site looks wrong

Tell us. Security reports especially: email [email protected] with "Security" in the subject and we'll prioritize it.